FAQ

Keep your beautiful EUNOIA jewellery fresh and fab by taking good care of it. See our Care Instructions Page, found on the footer menu of this page.

To speak with a member of our Customer Care Team, select the 'Contact Us' link at the Footer of this page

If you are sending your item as a gift you can include a gift message which will be handwritten and added to the recipients package, simply add your message at checkout. All of our items already come in a beautiful EUNOIA Jewellery pouch which is perfect for gifting. We wont include the invoice in their delivery either, this will be emailed to the address you enter at checkout.

All Items come individually packaged in a beautiful EUNOIA Jewellery pouch

All purchase transactions and shipping costs are calculated & displayed in Australian Dollars. All payments online are made through a secure payment gateway. A proof of purchase receipt for the transaction will be sent to you via email. We accept the following payment methods: Visa, Mastercard, American Express, Paypal, Apple Pay, Google Pay, ShopPay, AfterPay. Afterpay is a third party payment option that enables you to purchase items now and pay for them later, through four equal and interest free installments. Afterpay is currently only available to our Australian, New Zealand, UK and Canadian customers. For more information and to read the full terms and conditions, please visit the Afterpay website